Please note:

Answered By: William Gee
Last Updated: Aug 20, 2025     Views: 252

To place a request:

  1. Login to ILLiad.
  2. Click on New Requests in the menu bar at the top of the page. If you do not see the menu options, click on the triple line menu icon.
  3. Select the request form that best matches what you want. 
  4. Enter the citation you have for the desired item (title, author, year, etc.).
    • Provide as much information as you have, especially the ISBN, ISSN, DOI, or PMID if you have any of them.
    • Please don't abbreviate titles.
    • If you have special instructions, please enter them in the Notes field (e.g. must be the ebook edition, or the Spanish Blu-ray).
    • Change the Not Wanted After date if you need the item sooner or if you can wait longer for a must-have item.
    • Request one item per request form (i.e. multiple chapters from the same book must be made as separate requests). 
    • If you are uncertain of your citation, please Ask a Librarian for assistance before placing your request.
    • If you are placing requests for a faculty member on ECU's Main Campus as their assistant, please consider creating a Research Account.
  5. Click Submit at the bottom of the request form.

You're done!

Next Steps

  • Library employees will do everything they can to fulfill your request as quickly as they can.
  • You will be notified by email when your requested item is available, or if there are any specific questions we have about your request.
  • You may log into ILLiad to check on the status of your request at anytime.

Encounter an Error While Submitting a Request?

  • You might have left a required field blank on a request form or have entered the required information in an incorrect format. If so, red text will be displayed at the top of the form to give you directions.
  • Your ILLiad session may have ended since sessions only last 30 minutes. If so, simply login to ILLiad again.
  • ILLiad could be experiencing a system outage or error. Please try again in a few minutes.

Questions or Suggestions?

Please contact your library's Interlibrary Loan office with any questions or suggestions.

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