Please return borrowed items by the due date in good condition. But sometimes things go wrong. Below are some points to know in such cases.
- Overdue fines are not charged for Interlibrary loan items.
- Please do NOT attempt to make repairs yourself; commonly used tape, glue, and other household supplies are not appropriate repair materials for library materials.
- If the library that loaned the item to ECU sends an invoice to replace or repair an item, you will be responsible to pay it. Unpaid invoices will be charged to your library/ECU account and debt collection methods pursued as required by N.C. state law.
- Your library account may be suspended until items are returned or repair/lost bills are paid.
- Many libraries will accept a returned item even after billing for it, but not all will. Most will not accept a replacement copy.
- Some libraries might charge a processing fee in addition to repair/lost costs.
The best course of action if you have a long overdue or lost item or a damaged item is to let you interlibrary loan office know and discuss with us how to resolve the situation. We understand mistakes happen and will work with you and the other library.
