Failure to return borrowed materials by the due date or the renewed due date will result in the suspension of your interlibrary loan privileges until the items are returned. If you repeatedly return items late, your privilege to take interlibrary loan materials outside the library may be suspended.
If a lending library sends an invoice (which will be provided to you electronically via email) for a very overdue, damaged, or lost item, you will be responsible for paying the cost of the invoice (which often includes non-refundable processing fees). Some libraries may take back items that have been billed as lost and you may still be responsible for any processing fees; however, not all libraries will accept items (original or replacement) after they have been invoiced. You may pay the owning library directly, most often by check, but many also accept credit cards. Please contact Joyner Library's Interlibrary Loan Department to arrange for payment to be mailed or delivered electronically: jis@ecu.edu or 252-328-6068.
Unpaid invoices will be transferred to your library circulation account after 30 days, and you may pay your library (either Joyner Library or Laupus Library) by credit/debit card or check. Unpaid student debt will be transferred to the Cashier's Office. Faculty and staff debt will be turned over to ECU Human Resources for collection. The North Carolina Attorney General's Office and private collection agencies may also be involved in collecting unpaid debts, as required by state law and university policy.
If you damage an interlibrary loan item, report it to your library's Interlibrary Loan office immediately. Please do NOT attempt to make repairs yourself; commonly used tape, glue, and other household supplies are not appropriate repair materials for library materials.
